How to Order

If you have any queries regarding our uniform shop, or about your order, please contact us directly on +44 (0)208 995 0088 or by email at We are available from Monday to Thursday, 9.30am to 5.30pm and Friday, 9.30am to 5.00pm.


Postage and Packing

All orders incur a P&P charge which is automatically calculated for you when ordering on the website.


VAT and Pricing

All prices are subject to VAT of 20%. Prices within the catalogue or website are subject to change without notice.


Special VAT Exemption for EURO customers spending £500 or more

Euro customers please note, if your uniforms bill comes to £500 or more, you will not be charged for VAT. There are two conditions, however: firstly, payment must be made directly into our Euro bank account and, sescondly, you need to send us your VAT number. Please order by telephone ONLY to take advantage of VAT-free garments; we will not be able to refund VAT on garments bought online.


Import duty, tax and charges

Please make sure that you are aware of your country's import tax and or duty charges before you order from us. Fashionizer is not liable for any additional import tax and or duty charges issued by your country's national import office to you. Such charges are issued by the country's national import office to the recipient and are not controlled by Fashionizer in any way. Import duty and taxes vary from country to country and they also depend on the value of your order. If in doubt please consult your country's governmental or national import office website for further information.

Paying on account

If you wish to have goods delivered prior to payment, you will need to fill in our New Credit Account Form. Once your account has been set up (this will take three to four weeks), you will be able to purchase garments on account up to the agreed credit limit and be invoiced on delivery. Once those details are checked we will dispatch goods within seven days provided your items are in stock at the time of the order and we will invoice you on delivery. Our terms of payment are 14 days.


Online Credit Card Safety

Our ordering system is completely secure. When you pay by credit card, you are transferred to the Pay Pal server where you can enter all your card details safely.