H&C News: Will the new face of hospitality be wearing a mask?

As hotels and restaurants tentatively open their doors on Saturday, the successful interaction between guests and staff will be on all manager’s minds. The balance between a relaxed dining experience whilst minimising the risk of exposure to the virus, will be foremost on their minds. The importance of reducing the risk to both staff and customers, so that no outbreak is tracked back to their premises, will be of paramount importance for reputation and business.

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